jen mueller

Review of Autobarn Mazda - Evanston,IL

The first experience I had with Autobarn was less ...

The first experience I had with Autobarn was less than desirable. HOWEVER, after this website made them aware of their shortfalls, the dealer worked hard to come to an agreement, and correct the problems! It wasn't an easy journey, however, I would say they tried hard to please and earn my business.... The cheesy car salesmen pitch was dropped, and they really put 100% into making sure I was ok with the purchase... All in all, I have to say I am happy with how this deal ended. I hope the management works hard to keep their employees up do date on their products and offers, and treat every customer with respect and understanding. I am very pleased with my new car, and they beat other dealerships with their price. I will return to Autobarn and give them more business, and also recommend them to others... If I have one negative to say, is they need to get a new air freshener smell....the one they use is nasty. I have been a 25+ year customer of Wickstrom, but will never buy a car from them again, and will bring my business here. Thanks! To any future customer who takes the time to read this...if the offer isn't right, Mike Lawless will bend over backwards to see that you are satisfied (well, as satisfied as buying a car can be....) Bottom line.... If my opinion can be turned around, this place has to be good!