Billy Saliski

Review of Nalley Toyota Stonecrest

Please read this thoroughly and all of the negativ...

Please read this thoroughly and all of the negative reviews on this site. This dealership is very difficult to talk to and get things done with. I bought a car from them and it needed a front light to be replaced as they knew about. They told me to get it fixed and they will reimburse me. I took it to another Toyota dealership which is in my home town away from Atlanta so they would know the work was done right and appropriately. It was all done for $315 and I sent the receipt to Nalley of Stonecrest. It has been 3 weeks now with constant no decision and the he said she said game but no check sent. I thought all these negative reviews were just out of the normal and it would all be ok but I am seeing they are true. They are difficult to deal with and don't seem to care after the purchase was over. I even have a cell phone number of a sales person, Jamel Talbert, and he won't even answer my calls now. Please look elsewhere when buying a car as this place only cares about themselves and not customer satisfaction. Update: continue to call and try to talk to managers but they are said to never be there when called. Or a voicemail is left for people like Mr. Dott or Mr. Shakespeare and no return call. Please stay away from this dealership as I see nothing but bad reviews including mine.