If I could give it no stars I would. Everything we...

If I could give it no stars I would. Everything went wrong from start to finish. First day of check in, I was told to take a smaller room because they were sold out and I have to switch my room in the morning because construction was starting the next day. Day 2 I did a mobile check in. It showed one room was available at that time. I called the front desk to confirm my new room from the app. I was told room not available and App not working. I have to wait until I get a text message to say room was ready. From 11-3, I waited for a message. After waiting so long, I fell asleep in my car. Awakened by a phone call from a friend who arrived that day. They shared with me their room was ready. How is your room ready? I was told I was on the priority list for the first rooms that become available because I checked in the day before. Reaching out to the front desk again 3 hours later, I was told oh your room is ready and it been ready. They just didnt switch it over in the system. After switching the reservation over to a new one, I was alerted by my credit card that an unauthorized charge was made to my card. Why? I prepaid 2 nights in advance a month ago. They double charged me for the same hotel stay. Day 3 is check out day. While sleeping, I was awakened by a loud whistling noise then all of a sudden the air conditioning vent flew off the wall. Thankfully no one was sitting in front of it or opening the window at the time it flew off. This would have injured someone. On top of that the internet service was very poor. I would never stay or recommend this hotel to anyone. For those that have already stayed check your bank statements to verify your transactions are correct.