Charlotte Radford

Review of Runnymede Hotel & Spa

Couples spa break: overall a satisfactory weekend....

Couples spa break: overall a satisfactory weekend.

Food and service in the lock and bar kitchen was brilliant.

Breakfast in the hotel was excellent, we ordered this to our room for a small fee.

Hotel is very clean and well looked after.

Few things that could have been better:



2. Dissappointed that we were not told you need to book the whirlpool on the jetty. When we found out it was too late and the availability was limited. Had we of known at check in we would have booked straight away.

We reached out to Ollie three times to discuss item 2 to no avail... so gave up trying.

3. We received a complimentary upgrade which was nice, however the TV in the room was far too small, I'm talking like PC monitor small.

4. The spa was very busy and there were lots of noisy children in the pool. There were limited loungers, the majority were reserved with towels. Would have liked music in the steam room, sauna and pool area. Also looked like there were complimentary refreshments but no one told us?

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