Lou Costa

Review of Bob Rohrman Schaumburg Ford

Good work performed under warranty, but terrible c...

Good work performed under warranty, but terrible communication. I needed to call to check the status of my repair. I picked up my vehicle at 5:30 and then received a text and email the next morning notifying me it was ready to be picked up. I ll be trying by a different dealer for service next time.

On another visit, my vehicle was ready and I was never informed. I asked about the car and then received it, after waiting 40 minutes.