J

Jon Smith

4 years ago

So I purchased a used vehicle from hyndai a 2015 G...

So I purchased a used vehicle from hyndai a 2015 Genesis. Very nice car. The first thing I noticed was the car needed an oil change.. it was 200 miles over due driving it off the lot... When I went into the dealership I was looking for new really.. Hyundai was offering 3 years of bluelink with new purchases and the salesman said with the used I would get all the same bells and whistles... Which was wrong.. I got 3 months of bluelink which just expired. A month after having the car the passenger side bumper popped out of place leading me to think they car had been in an accident before.. I took it to Hyundai and they told me I'd have to pay 900 to get it fixed... There were "fresh scratches" that indicated that I damaged it.. I've owned really nice cars in the past with no issues but all of a sudden I don't know how to drive.. so after 2 hours the manager Dave Smith said I could take it to a body shop to try and repair it so I did and they repaired it (the repair is barely holding on.. you can see the plastic popping out a bit again...) Also Dave told me he would cover the cost of the three year bluelink... So far all broken promises by a dealership that doesn't care about it's customers once they drive the car off its lot... I will never buy a car from this dealership again and will recommend to anyone I speak to not to as well.

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