Zachary Houck

Review of Keith Pierson Toyota

I will never go back to a place that won't honor a...

I will never go back to a place that won't honor a quoted price on service. If it had been a quote where they were off by $50 I wouldn't be nearly as upset. My quote was off by $300 and they will not honor it. I work in retail and when we miss quote we honor that price. The manager contacted me and told me he would talk to his employee then call me back. Instead of the manager calling me back it was the employee. I find this to be highly unproffessional. I am disgusted with the customer service and now the management crew at keith Pierson. I would not recommend any service be done here. They are also higher than most in the area. The guy who helped me admitted the local average for my service is $168 and they charge $229. Terrible service