I called the hotel location to ask is something wa...

I called the hotel location to ask is something was left at their counter. Unfortunately no one has answered the phone. I've called non stop thru out the day for over 24 hrs (3am, 7, 11, 3pm, 7, midnight and 4am) and still no answer. So I call the main honors line. The Rep was helpful in calling the location. I stayed on hold for almost 30 min before the call dropped. Called back again second rep was unsuccessful getting a hold of someone so I asked for a supervisor. Which they won't put you to a supervisor because call center is located in the middle East...I just needed to know if my stuff was left on their counter this is ridiculous no staff answering at any hour of the day??? I'm canceling ALL of our reservations soon as I speak to this location