Paul Vine

Review of Hampshire Hotel & Spa Savarin

Been there for a week. Hands off! The wellness are...

Been there for a week. Hands off! The wellness area is a bad joke. The pool is more of a paddling pool and I wouldn't call the sauna that. The sauna consists of two wooden "sweat barrels". These are outside. The things are tiny, have a musty smell and something like an infusion, which is actually standard in a five-star spa, of course didn't exist. Anyone who has already seen other wellness hotels does not know whether to laugh or cry with this ridiculous offer.

The service was underground bad. Towels that were on the floor were not changed and just left there.

Water and wine glasses in the room were removed when used and not replaced. Each time we had to request new ones from reception.

Same game with the coffee machine. Coffee was not refilled even though daily use of the machine was included and advertised. There were three cheap capsules in a box very generously. Embarrassing! Not even original capsules!

The television could be elegantly lowered into the bed box at the push of a button, but what good does that do if the picture quality is poor and some channels can only be heard and not seen?

We have delivered franked mail to the reception with the request to post it. This never arrived.

The restaurant was overpriced. Only 15 minutes away were several restaurants with extremely high quality food in a very nice atmosphere (e.g. De Wits).

A visitor's tax was charged on departure. How ridiculous is that? I could understand that in The Hague, but there? On the motorway in the industrial area?

Conclusion: as long as you really only sleep there and are otherwise out and about, that's fine. But why this hotel has such a high rating is a mystery to me. Completely wrong!