The management did respond to our feedback about n...

The management did respond to our feedback about noisy neighbors and offered an upgraded room to get us to stay additional nights, which we ended up doing. Security did respond promptly, but nothing could be done about our stolen necklace by housekeeping. -- Dishonest housekeeper, dated rooms, resort. Lack of air conditioning, bathrooms need updated also. -- Yes, Chris at the front desk. You need to change the structure of this question. The way it is worded , prompts a yes or no answer. -- more shuttle buses for faster service. We waited anywhere from 5 minutes to almost 20. -- The housekeeper came into our room with a DND sign up and stole a necklace. The adjoining room door was thin and could hear our neighbors. The management did upgrade and move us, which was a very nice gesture and the right thing to do.