John Reid

Review of Accor Hotels Novotel Poznan Ce...

Stayed at hotel from 26 Jan to 28 when we arrived ...

Stayed at hotel from 26 Jan to 28 when we arrived at 12 rooms were not ready which wasn't a problem when we came back rooms ready safe in room not working went to reception she said would get it sorted next morning it wasn't done then when we used towels on Saturday one of them was covered in blood went down to reception girl was all apologies said would replace towel it wasn't replaced then when we checked some of the other towels 2 of them were dirty considering that you are a 4 star hotel your service was very disappointing and would I recommend Novatel I doubt it very much i was very disapointed