So, I went to talk to the guy in service yesterday...

So, I went to talk to the guy in service yesterday and was treated horrible. There is a recall on a part for the Ford Fusion. He basically told me there was nothing Ford could do about a recall and I need to just pay for what I need service on. I left and took the issue to the Ford in Mesquite and was treated gracefully. They told me FORD PAYS FOR THE RECALL PARTS AND LABOR. I already knew that but I didn't want to argue with the service rep. His favorite line is " there is nothing Ford can do for you here". Thanks for letting me know that Richardson Ford won't attempt to meet my needs