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Daniela Burbass

4 years ago

Location of the facility is a dream !!!!!

Location of the facility is a dream !!!!!
Ideal for those looking for peace.
But ....... the service in the (main) restaurant Lavanta doesn't work at all !!!!!
The staff is slow and have nothing under control. No matter whether it is full or empty. They never come by themselves to order drinks. Let alone to re-set the tables after the previous guests. They are mostly three in each area of the restaurant and just look around and do something. One takes away a couple of plates, the other wipes the table and nobody comes up with the idea to put cutlery for the next guests. Even if you are already sitting at the table. That's not normal!!!!
The restaurant manager has to properly train the staff !!!!
Then you can set up cutlery boxes that you can take for yourself.
Guest service for German vacationers is zero! There is always a contact person / animator on site for the Italian guests
The rooms could be cleaner !!!
But otherwise we felt comfortable.
The service staff on the beach are great!

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