The stay on the 10th and 11th of August would have...

The stay on the 10th and 11th of August would have been better had someone warned us that the NABJ was having a convention here. The hotel is packed to capacity with so much hustle and bustle and we had to wait for our room for 2.5 hours after returning from our cruise. Lovely hotel but the customer service is a little iffy depending on who you deal with.