Erin Courtmanch

Review of Washington Energy Services

I love the heating system, it works great. The cus...

I love the heating system, it works great. The customer service was not the best. The guys who installed it, on the last day, left with my ladder and level. They did return in a few days later, but I feel like they should have their materials labled so this sort of thing doesn't happen. I'm not sure why they were using my things to begin with. I was also told if I had questions I could call, which I did. I called on Thursday (Dec 28) and have yet to hear back from them (Jan 2). I understand they probably had the holiday off, but I got an e-mail from there both on the 28 and today pertaining to seperate things, which tells me they are in the office. My cousin used this company and raved about them, but I am not sure I would pass their name due to issues with customer service.