Josh at check-in was very helpful and friendly he ...

Josh at check-in was very helpful and friendly he lined up a visit for the wife at spa. He is a 5 star team member. Amanda at the oasis grill at the water park is another 5 star member she was super friendly and helpful as well. Both these people went well beyond the normal and gave service with a smile. The wife said the girls at spa were very nice as well. Your hotel is a great place to go. I know it's hard to stay on top of things our only hangup was we missed our housekeeping and had to ask for clean towels. I saw a maid in the hall and she was happy to help out. She checked her list and our room was not on it. No big deal. It all worked out fine. Thanks for great holiday.