luiz massao matuyama

Review of Mayan Palace

I stayed in Gran Maia and they put me in a musty-s...

I stayed in Gran Maia and they put me in a musty-smelling room with construction noise next door .... I asked to change and they put me in a room in another lower level hotel inside the complex. This room was much worse: there was water leakage in the bathroom that went into the room and could not open the window other than entering raccoon (many). They moved us to another room upstairs, which despite being worse than the first in quality, had no problems ..... Review: When you rent something you do not have, the normal thing is to offer you another equal or higher. In my case they gave me a BOTTOM !!!! Would not recommend and will not be returning.