Carol Lancellotti Review of Prestige Pre-Owned of Bergen C...
I wish I could give less stars for these bait and ...
I wish I could give less stars for these bait and switch artists! My daughter researched used cars on True Car and found one at Prestige Toyota. The certificate was issued from True Car and she called Prestige to check and verify that it was available. My daughter spoke to Rosa Marie on a Tuesday evening. She made sure Rosa Marie was checking the specific vin # of the car she wanted. She was assured the car was at the dealership and she could check it out. Early the next day we went to Prestige to check out the car and they did not have the car! Those idiots (Rosa Marie and two Salesmen) just looked at each not knowing what to say. The car was not in their possession, it had never been in their possession and they never intended on showing us that car. They use True Car to get people into their showroom. All they could say was sit down we ll blow out another deal for you . I had no plans on being held hostage all day with BS sales pitches and scams. DONT GO TO PRESTIGE TOYOTA in Ramsey.
Dealerships should be held accountable for their shady practices.
Comments: