Overall a very lousy stay. This March, my wife, h...

Overall a very lousy stay. This March, my wife, her parents, our two kids, and I went to a family reunion in Chandler. We booked a pair of rooms with adjoining doors with a pair of Queen beds in each.

First off, we tried to check in at 3:00, and the rooms were not ready. Then upon returning later that day, we were told they were all full so we did not get rooms with two beds as we had booked. We got into our rooms, then took the kids down to the pool for a bit before bed. When we got back, they had checked someone else into one of the rooms. Once we had this cleared up, we made sure we had all of our belongings, and they had cleaned the room, it was very late at night.

Ordinarily, I'd say these things happen, and its less about this and more about the staff. Through out this whole thing, they were extremely rude. The guy at the front desk, Damon, seemed annoyed that we were asking him to kick a "guest" out of OUR room! Ha! It was incredible. I'm not sure that they even said they were sorry about the mix up. All of this, and an overall shabby hotel. No thanks.

Anyway, that's the story of our wonderful stay at the Crowne Plaza. I hope this helps you pick a hotel in the area.

UPDATE: As I was typing this review, my wife just pointed out that it looks like room service forgot to clean someone's puke off of our toilette. This place is getting better by the minute...