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I m very disappointed in my stay at the Americana ...

I m very disappointed in my stay at the Americana resort in Niagara Falls. This was my second time here and DEFINITELY my last. First when we got to our room there was the previous people s room service stuff outside of our door. Great sight to see when your expecting a clean place. Second when I was going to bed I felt something under the sheet I was laying on and of course I go look and it was a used tissue. If you changed the sheets you would have noticed this piece of garbage and thrown it out and then placed a fresh sheet on the bed. I don t know about you but I like to sleep on clean sheets and be able to sleep comfortably knowing the sheets were changed after countless people stay here... gross. When I went to complain, the front desk did absolutely nothing they just said oh sorry thanks for letting us know. I m livid. I don t ever complain but this is disgusting. Don t stay here.

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