4 years ago

Came in as a day patient for a quick procedure. I ...

Came in as a day patient for a quick procedure. I had had an intake interview but between the interview and the procedure, there was a development in my condition of which I needed to inform the hospital. I struggled to get through and get some advice and, after seven calls, I finally managed to speak to someone. On the day of the procedure, everything went quickly, perhaps too quickly even, without anyone explaining to me what was going to happen next. Most of the time was spent in some sort of prep and recovery space with groggy patients wheeled in and out of the room in their beds, and the nursing staff joking whether they had the right name for each. When it was time for me to leave, I was going to be picked up by a friend who was not allowed to stop in the pick up zone by a guy supervising the zone and I had to make my way on my own which had been absolutely forbidden by the staff. All in all, everyone was friendly (except the guy at the parking zone), but I had the impression that the staff was had some sort of a target for the number of patients they could process as quickly as they could and I was left with questions about my procedure.

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