4 years ago

Had the pleasure of spending 3 weeks at this hotel...

Had the pleasure of spending 3 weeks at this hotel for an extended business trip.

Room itself was nice enough, however you could hear everything in the adjoining rooms, including screaming kids at 6am.

Housekeeping was an issue, 4 times in 21 days housekeeping failed to show up. When they did it was inconsistent, some days at 9 in the morning, some at 3 in the afternoon. They failed to vacuum or dust the entire time I was there. The cleaning staff was also noisy. One of the ladies had a radio playing on her cart the entire day.

Fitness area was terrible, had a stationary bike from the 90's, treadmill that for the most part worked, and an elliptical that was stuck on the highest resistance. Had an all in one one weight set that was a piece of junk, more apt to hurt yourself then get anything out of it.

Pool was clean but cold. Hot tub was nice, but generally a strange green color. On the last week of my stay the hot tub was over chlorinated resulting in some respiratory problems and a skin rash. Called the front desk to inform them of the problem, took them two days to take out of service.

Overall the message is this hotel is not managed adequately. I stayed 21 nights and was never once contacted about how my stay was or to say thank you. When large groups stayed at the hotel it was a zoo, kids everywhere misbehaving and making a mess. No one from the hotel stepped in to gain control, etc. things were constantly broken, never getting fixed.

Although it met my basic needs, I would never stay there again or recommend anyone else to do so.

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