Bill Walford

Review of Couran Cove Island Resort

We were a bit apprehensive about making a booking ...

We were a bit apprehensive about making a booking for a 5 night stay, having looked at lots of reviews beforehand. I made the booking and following that, over the next few weeks I called reception several times with questions as they popped into my head. The staff were extremely helpful and answered every question I had. From the moment we arrived for our stay the staff were just wonderful and helped us at every turn. I have difficulty walking and use an aid (I'm 73) and we were cheerfully assisted at every turn. Matthew (the big Kiwi) the skipper of the ferry was great, getting us off the boat with all of our luggage.
The resort itself was a wonderland, and were just so sorry that we didn't have our Grandkids with us as it is a kids paradise. Our room was great, clean and tidy and everything worked a treat. All island staff were magnificent, friendly, helpful and couldn't do enough for us.
We had a wonderful time and will be going again as soon as we can arrange it.
The only thing which would have improved our stay, is to have some sort of motorised device for hire for people with some disability so that they can get around the resort more easily. There is so much to see.
All in all a wonderful place with superb staff. Everyone should go there, they won't regret it.