Taylor Hunter

Review of Larry H. Miller Toyota

My hope is to help future buyers avoid making this...

My hope is to help future buyers avoid making this mistake. Toyota Financial attempts to increase your financed amount by charging you thousands of dollars more than the vehicle is worth through extra vehicle "protection". This increases the loan-to-value amount and thus, increases your interest rate - Because it's now considered a higher risk loan since you're borrowing more than the car is worth. Toyota Financial is making a ton of money off of their customers by driving interest rates up. I spoke to Toyota's financial adviser Daniel to confirm this and simply responded "Yep, that's correct".

Feedback for "The Owner":
Your employees need to remember that integrity is advertised on your building. Specifically, be honest with how additional "protection" & warranty impacts the customer financially. If you think all of your employees do this, you need to get to know your employees better. (Remember, this review is not being critical of protections and warranties, but rather the lack of integrity some of your staff show when making a sale.)