Prepared to be SCREWED over if you ever get hit by...

Prepared to be SCREWED over if you ever get hit by someone insured with the company. Won't pay you for loss of your car until THEY decide they are at fault. Then once THEY decide they are at fault then they only pay you from that day. Being nice and considerate doesn't get you anywhere either. My insurance company paid for my car to be towed to the shop. They didn't even have to pay for that. I used my spare car to save them the $35/day that they would of allowed for an rental car. They agreed to pay me $25/day. Sent me a check for a $100 stating that it was covered for $25/day for 5 days. They must use that new math, because 5 x 25 used to be $125. So I was without my car because of them for over 2 weeks and only got reimbursed for 5 days. Biggest ripoff company EVER!!! Don't be nice if you get hit by one of their insureds! Go ahead and claim injuries, etc! UPDATE 11/28 - You can see below that the company responded with their generic response. I have submitted complaint to their link, so we will see what happens! Stay tuned!