IF I COULD GIVE LESS THAN ONE STAR I WOULD! Dealin...

IF I COULD GIVE LESS THAN ONE STAR I WOULD! Dealing with Keffer Kia has been the WORST EXPERIENCE EVER. Following a vacation in Charlotte, NC with friends we were driving back to Canada on "JULY 5TH". Within 78km my car started making a horrible sound and I was losing power. I pulled over on the interstate and smoke was billowing from under the hood.(news of 2015 Kia Souls starting randomly on fire came out 2 days later) Long story short, my car was towed to Keffer Kia in Mooorseville, NC and it has been sitting there EVER SINCE. Almost daily calls in the first 2 weeks were 90% unreturned. I have spoken with a "Scott, Ben, and Aaron" When you do finally reach someone they tell you what you want to hear and follow thru with NOTHING. I am heading into week 4 without a vehicle, which it came to my attention through Kia Canada that Keffer Kia should have provided a vehicle THAT DAY! Our Canadian representative from Kia confirmed on JULY 24TH that nothing had been done towards the repair of the blown motor, not a part had been ordered. I found out today, JULY 29TH, that my car is being towed back to Canada to be fixed. I have been extremely frustrated with this company and recommend if you are looking for a reliable dealership, move on from this one. You can follow my complete saga by following my Twitter feed @shirld252 and Shirley Daiken on Facebook. in closing all I can say is if you are having an issue with them currently......GOOD LUCK!