I contracted with Washington Energy Services to in...

I contracted with Washington Energy Services to install a split heat pump system in part of my home in Seattle. Overall, they did a great job. The estimator was knowledgeable and let me know about many options without pressuring me into any specific one. Their rates were the best among the contractors that submitted bids. Between making the deposit and starting work, the office staff were pretty responsive and helpful. The crew arrived on the scheduled date and were very professional. They were also flexible in terms of making adjustments to the plans to work around issues found during installation. The things that went wrong were in the initial charging of refrigerant in the heat pump and in not securing the condenser to the building. They had to come back the next day to finish the refrigerant installation, and it wasn't until inspection that I found out that the condenser had to be secured. Overall, I'd recommend them.