Gianna Zebbera

Review of Bob Rohrman Schaumburg Ford

This Ford dealer is terrible. Terrible. Terrible. ...

This Ford dealer is terrible. Terrible. Terrible. Their customer service is a chore. They make you stand in the cold waiting for an advisor to even look at your car. They don t communicate AT ALL. You call for the status and they can t find it! They have no idea what name or make or model it s under. Every time I bring a car there for work this happens, they lose the van, they can t find the paperwork and they don t call when it s ready you have to keep chasing them around. I would go anywhere else in a heartbeat.