I notice that my review from 4 months ago has been...

I notice that my review from 4 months ago has been deleted. I will rewrite it endlessly. In early March my son had an eye examination at the hospital with a woman who cannot be defined as a doctor. I had explained on the phone that he had slammed and had broken a tooth in two vertically. They told me that I should take the 50 euro package including the overview and whatnot. But then we were left that since my son was not even 2 and a half years old we would have evaluated the day of the visit. We arrive and they immediately charge me first. We wait over 20 minutes. I received a doctor who did not want to listen to me but wanted to show that she knew how to behave with children (as if they were all the same) with the result of making him cry more. He makes us lie on the cot. And instead of making it as traumatic as possible, he starts talking on the phone with his son for 10 minutes while forcing us to stay on the bed. After the call finally, as my son was squirming, he tells me to lift his lip. He looked, then touched if the tooth moved and stopped. 50 euros for doing all this. Not only. He tells me to put my son down and leave him there, I didn't understand what he wanted to do. Then seeing that it was just a stance from the lady, I picked up my son in my arms who stretched out his hands and wanted to be calm. He took us to the next room and said: "you no longer brush your child's teeth because he has 4 incisors who suffer from enamel hypoplasia and washing them is useless if not worse. So much the other teeth will also be damaged; we feel the tooth that moves in a week and we will evaluate with the anesthetist whether to remove everything ".
To report. To be irradiated from the register of doctors. Well I tell you that after two months, half of the tooth came off on its own. I found another pediatric dental practice in Turin that confirmed the government guidelines that I then had to follow and search for myself during the pandemic. That is, you have to brush your teeth twice a day and there are other treatments that my child can do later when he is older. I got angry that day. I also discussed at their checkout because I felt mocked for the 50 euros given away. I was told that in other structures, however, I would have paid this amount. But it is absolutely not true. I had the right to choose. I paid for 3 seconds and for services not performed. This is a fraud. And I'll never set foot on the koelliker again.