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linda stymiest

3 years ago

Carolyn set my world straight. I just moved to Ch...

Carolyn set my world straight. I just moved to Chanhassen from Wisconsin and was trying to get Home Depot in to do my measurements. Continued fail after fail. One of the real estate agents at my closing suggested I call Excelsior Paint and Design. She said that Carolyn could most likely help me out if I wanted carpet installed before my movers came (which was 10 days). I stopped by the store and met with Kathy who was very helpful and professional. That afternoon (Friday before Memorial weekend), Carolyn came over at 4:30 and measured my space. She told me she could help me out. My carpet was ripped out and installed within 6 days of meeting Carolyn. I honestly don t think I have ever received this kind of customer service before. And, the price was competitive with Home Depot. I got a better carpet, in 6 days (I would have waited a month for HD) and with personal service. Not sure where you can find that these days. Highly recommend them. When I need blinds, this is where I will go!!

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