I was hit by one of the insured 14 months ago and ...

I was hit by one of the insured 14 months ago and the matters still haven t been resolved! I haven t gotten reimbursed for Uber receipts, my paid time off from work, and most importantly the ER visits for my pregnant girl who was in the car with me. I m surprised this company still hasn t gone under. All of the agents I had to deal with were the most uneducated, rudest, and almost impossible to get in contact with.