Jeffrey Ehrhart

Review of Ohio Edison Company

JUST moved here, switched the utilities into my na...

JUST moved here, switched the utilities into my name, received confirmation # and verification of new account. Work order was canceled for previous tenant shut off. All was good. Got home today with the power shut off. Customer service explained it was an error on their end. Hey no problem, mistakes happen, I understand. However......when I asked when to expect it back on, I was read the riot act about how technically they have 3 days to allow transfer of service between residents and that I m basically lucky to get it back on sometime today??? I M LUCKY??? Yea, real lucky, sometime today before midnight basically it ll be turned back on! No fault of mine at all!! They certainly had no problem rushing out here on a bad Work order to shut it off. But yea lucky me, I get to wait on it to get turned back on at their convenience. Great first impression Ohio Edison/First Energy