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Review of Carlock Toyota of Tupelo

Very unprofessional sales team and a rude manager....

Very unprofessional sales team and a rude manager. I was the first customer in the morning to start looking for a vehicle (the salesman opened its lock for me and no one else was there looking at it at that time). The price and trade value was finalized by me. But all of a sudden I come to know that the vehicle is already sold. I don't know why the manger finalized the price for a vehicle with me if he was selling it to someone else. The manager said a VERY RUDE sorry and I am very disappointed with his attitude and un-professionalism. I don't think Toyota wants a display of such an un-courteous behavior by their managers. I have no problem if you sell it to someone else but why you wasted my time if you don't want to sell it to me. The manager was called by the salesman to finalize the price and the manager knows that who he will sell the vehicle. They should not waste the time of their customers like this.

UPDATE: Later on I was called by their another manager Mr. K and he very politely offered me another similar used vehicle. This manager was very courteous and the same salesman Mr. Q, very patiently worked with me on this other sale. Finally they were able to make me change my mind and I bought this similar vehicle.