Jowanna Peterson

Review of The Indianapolis Star

The Indianapolis Star continues to rip me off. I h...

The Indianapolis Star continues to rip me off. I have paid for at LEAST two subscriptions starts, have NEVER received a paper after numerous calls to customer service(customer service is VERY nice hence the one star rating, no results). They promise a low rate for what they call "EASY PAY" I call "EASY STEAL" and, if you don't allow them to kill your credit card the rates go up dramatically, and you have to pay in advance which I did and as of today have never received a paper even though it was to start over three weeks ago! I went to the downtown circulation desk to ask for a refund. I was told there was a " process" that may take 30 days or more, even though they snatched the money off of my credit card for my "start" almost instantaneously. I swear the guy at the desk threw my info in the trash as I walked out. Who are these people that steal from you and continue to represent the official newspaper of Indianapolis and get away with this mess? I also received another bill from them saying that I owe a balance. For services never rendered! I will never again buy anything from their kiosks I see at numerous events with their enticing promotional items. I have been ripped off for the LAST time. New subscribers beware, especially if you don't live in Carmel.