Abdullah Almamun

Review of Holiday Inn JFK

I don't normally review but in this case I felt co...

I don't normally review but in this case I felt compelled to do so. Yes the hotel is beautiful as are all Four Seasons Properties. The aesthetics of the lobby, rooms and pool area where lovely but this is expected at a Luxury Hotel. The exceptional aspect of this hotel is the service and the people that deliver that service. Never have I been to a hotel where the staff were so generally happy to assist you and make your stay as comfortable as possible. The intuitive nature of their help was amazing, their ability to identify needs even before I asked was something that goes beyond other luxury hotels. The bellhop to the chambermaid knowing our name and greeting us in the hall with a smile was all the more impressive when I found out that the hotel was sold out. I was under the impression we were the only guests in the hotel.