Tragic service. Sell a lease approx. And then you ...

Tragic service. Sell a lease approx. And then you can dig with them, because "we have our own procedures".
Thousands of requests to send all e-mail correspondence for nothing. People nowadays run online businesses and are not necessarily available at the company's registered address!
By calling the hotline they will not talk to a person until the contract number and customer number are provided. It doesn't matter that they can check after a tax ID a company that has one or two contracts. I want to get information here and now, and because I'm not in the office, I won't get this information because they have their own procedures. No because no.
We have leasing in Santander, and there are no such cribs there. A completely different approach to the customer. The customer should be treated so that he would like to come back, and unfortunately here the customer is treated so that the next three leases that we will sign in the next 3-4 weeks will be signed with someone else.
Dear VW Leasing, see how your competition works and take an example from them. The competition sends all e-mail information - it does not unnecessarily waste paper and does not spend money on stamps. E-mails are coming in with information about ending contracts, omitted invoices, insurance and all other matters. It's free ... and it would make it much easier to work with you.
Summarizing. I do not recommend to anyone. I don't know what tempted us at VW Leasing. We will certainly not sign any new contracts here.

With the rest ... the company's assessment speaks for itself.