Jason Smith

Review of GreenTech Homes

Edit: Warranty manager has become much more respon...

Edit: Warranty manager has become much more responsive to issues, particularly urgent ones, so I wanted to give Greentech credit for that.

Very disappointed in our new home. Greentech promises a lot and consistently delivers below expectation.

-They are disorganized during the design and building process and don't communicate clearly among team members. I had to spend countless hours double checking the staff's accounting and design details.
-They will show you model homes and not deliver what is advertised if you opt for that package stating that only the layouts of the homes are guaranteed.
-They will hire random contractors and do not ensure highest level of quality or even consistency among different homes. Our new home has uneven drywall, uneven trim, uneven paint, poorly sealed doors, and even a roof leak in first year of ownership.
-The staff that is very friendly and accommodating during the build process will become heavy handed during the closing period and force you to close with various fees/liabilities even if you are unsatisfied with the condition of the home. The duo of ladies who attend your walk-through will even make sarcastic comments and roll their eyes at your concerns.
-The warranty manager after the home is built takes weeks to respond to your concerns if at all and will fight you on many issues. They don't care to ensure you are happy with your product. They just want you to buy the product and accept it at face value.
-After speaking with various neighbors, it has become apparent there is rampant nepotism with various owners who know the builder personally getting access to various upgrades and more personalized oversight.

Furthermore, this builder tears down every tree in the area and doesn't replant. Very ironic for a builder calling themselves Greentech. I hope they don't flourish in the Chattanooga area any further and destroy the natural scenery. There was also previously a glowing review from the owner of the company on here which was likely reported, so I would be very skeptical of these 5 star reviews.