N

Nikki Englund

3 years ago

WOULD NEVER STAY HERE AGAIN! WHEN WE FIRST PULLED ...

WOULD NEVER STAY HERE AGAIN! WHEN WE FIRST PULLED UP TO THE HOTEL TO PARK ONE OF THE VALLET GUYS SCOOTED HIS BODY ACROSS THE HOOD OF THE CAR. UNPROFESSIONAL! THEN WE ASKED FOR EARLY CHECK IN, NOPE THEY SAID THEY WOULD CALL WHEN THE ROOM WAS AVAILABLE. NEVER CALLED. THEN CHECK IN TOOK ALMOST 25 MIN. THEN WHEN WE WERE LEAVING CALLED FOR ASSISTANCE AND AGAIN NO ONE CAME UP. ALSO CALLED VALLET, AND THEY HAD TO BE CALLED TWICE BECAUSE THEY COULDN'T GET THE CAR PULLED UP. AWFUL EXPERIENCE. EVEN MY NINE YEAR OLD SAID IT WAS HORRIBLE CUSTOMER SERVICE. VERY DISAPPOINTED.

Comments:

No comments