David Dolecheck

Review of Billion Automotive of Iowa Cit...

As a whole the entire purchasing experience was al...

As a whole the entire purchasing experience was all anyone could ask for. I knew the vechile I wanted and knew what I wanted for my trade. Through the efforts of Kevin, Eric, and am sure others we were able to make the deal without ever meeting face to face. My questions were answered quickly and throughly and the entire team was always available. On delivery day my vechile and paperwork were ready at the time I asked for and my entire time at the dealership was under one hour. Their were no hidden fees in the purchase agreement and whole process wasn't a mind numbing time wasting experience like at other dealerships. The staff did offer some additional protection products for my new purchase. However I wasn't willing to purchase them on delivery day.That being said they were willing to work with me to get the vechile back to the dealership if I changed my mind. The reason that is a big deal is that I live 200 miles from the dealership. I would have never purchased this vechile if not for the efforts of everyone involved, especially Kevin Goulding. When the initial talks started to break down he got others involved and made this deal happen. Call or get online and ask Kevin about the completely satisfied experience this new SS owner received.