Commander Roboswat

Review of Fitness First Malaysia

If possible I want to give 0 star to fitness first...

If possible I want to give 0 star to fitness first 1 Mont Kiara. What a lousy club compared to other fitness first !!! My wife and I we travel to different club regularly to exercise because we love to try and experience different club facilities. Today we came to fitness first in 1 Mont Kiara with our 14 and 15 teenagers. And the club refused to let our children to wait for us at the customer lounge and reason given was because of safety ....What safety are they talking about ?!!!!!!!! They said they could only waited at the entrance long bench. Due to that we have to cancel our exercise.
We have been to many FF clubs and this is the only club that refuse to let our children waiting inside the club ....FF management please look into this !!!!!! What customer service are you giving to your customer ? Both myself and my wife pay few hundred ringgit a month not to be treated that way !!!!