Brilliant from start to finish. I went as part of ...

Brilliant from start to finish. I went as part of a group of seven (including two children and a baby). My foreign relatives really enjoyed their first English afternoon tea experience. The selection of teas and other hot drinks was excellent and the sandwiches, pastries and cakes went down very well. One of the children was very fussy and the chef catered well to his needs. Additionally I have to avoid egg, wheat and milk due to allergies. I didn't expect to eat at all but I went along to be with our visitors. Monika, who dealt with the booking and served us on the day, was fantastic: she clearly communicated my dietary requirements to the pastry chef who prepared an amazing assortment of sandwiches, scones and cakes for me. I was bowled over (I'm used to not eating out, so I felt very spoiled!). I had banana cake, almond biscuits, chocolate cake with a passion fruit coulis, smoked salmon sandwiches on gluten free bread spread with olive oil and more! It was an amazing experience, the best afternoon tea I've ever had. My mum agreed it was her best one too. We will definitely go back for afternoon tea again. The only very slight complaint is that it was a little cold in the bar due to the air conditioning and our hot drinks got cold quite quickly. But the staff were very understanding and they did ask for the A/C to be turned down. Overall a great service with very attentive staff. Sergio served us when Monika's shift ended and he was very kind too.