paula duncan

Review of Bewleys Hotels

Stayed here for work - the pillow had what looked ...

Stayed here for work - the pillow had what looked like blood on them, stains on bedding and thick dust on many surfaces. There was also several long hairs in the bath and sink. When I brought this to the receptionists attention, she said she would pass this on to accommodation department but nothing was done about it. We stayed for 2 nights in the room in this way. At breakfast, there was no bacon or baked beans and no one offered tea or coffee. (waiter said someone would) Also after making payment, a retention fee was taken from my card which has not been returned as of yet. Location is great for rds and there is nice restaurants nearby but so many elements let this hotel down which is a real shame as it has the potential to be super