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Review of Hilton Riverside/Hyatt Regency...

If I could give this hotel less than 1 Star I woul...

If I could give this hotel less than 1 Star I would. I had a gross experience here, thank goodness I only had to stay one night. Extremely poor customer service and front desk management. Waited 40 minutes in line- just to check in! Lights were out in my room in the bathroom. Shower was dirty and mold was growing around the fixtures. Housekeeping entered my room without knocking while I was changing. After complaining to numerous people I was finally told I d receive a discount which they ultimately pretended they never offered. Absolutely awful. Such a shame too, because New Orleans is one of my favorite cities. I d instead recommend the Royal sonesta- a million times better.