Photography E

Review of Atkins Kroll

They usually have great service but I did experien...

They usually have great service but I did experience the not so great service recently. Turned in my vehicle for chasis replacement but it seemed to be more noisy after installation. Additionally, the rear door wasn't able to work after I received it but i was told that it passed inspection and it was working but when I tried it it just happened to break.

There was an attempt to help me but it took way to long and I ended up just purchasing the part my self to attempt to fix it. Service pros are cordial and friendly but I think if the customer brings up an issue they really need to help them find a solution to the problem. We are bringing our vehicle there because they is a problem. As the "experts" help us to correct it.

As with alot of Guam families, we are lifetime family customers and when we purchase a vehicle it is likely our children will purchase the same brand.