J

John Johnson

4 years ago

I had an appointment for 10 am and showed up 5 min...

I had an appointment for 10 am and showed up 5 minutes early. They didn't even rack my car until 11 and took another 3 hours to perform what should have taken an hour and a half (I've done it myself in under an hour in the past) they told me on multiple occasions that the total was 480 dollars. When I get the bill, it states I owe them 533 because they neglected to mention that they weren't factoring in their overpriced oil change. Then one of them goes on to blatantly lie about rust in my brake system. I am a former 3rd generation mechanic with a decade in experience, only reason I didn't do it myself is because I live in an apartment complex. This was ridiculous.

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