I have been dealing with a woman at this office na...

I have been dealing with a woman at this office named Inatells for the past year. I have never dealt with someone who was so rude in my life. She lied to me about calling me back and it took her 3 months to refund my money back, which wasn't even the correct amount. She is very nasty and very rude. They also took part of the money that was supposed to be refunded to me. If I dealt with the court officer, I would have gotten all my money back. But they would never tell you that so that can take all your money