Lovely hotel in central London close to shops and...

Lovely hotel in central London close to shops and resturants. The receptionist should of told me how to use the lift, as the lift is unusual you have to put your room card under the scanner attached to the wall and then it will tell you which lift to take. The rooms are very spacious and clean my only negative is my toilet was blocked after using it afew times. I had to keep flushing and pouring water down it. A hotel of this standard should not have problems like this.