Lorenzo Lau

Review of Larry H. Miller Toyota

We love the service that is given to us and how th...

We love the service that is given to us and how the employees are on top of things when we get there for an unscheduled visit. They still accept us and get things done. The only thing I would recommend on adding is a television for the cars that are in queue. It shows that everyone is accountable and it shows how much longer it will be for each car will take and we can know when our car is done. I understand it does get business and that may not be a challenge you would want to accept but I would if I am wanting to make sure that we are getting things done in a timely manner. I think with this transparency it ll help you know what processes need to be fixed and how to speed things up.