It took over an hour to check in. The staff were ...

It took over an hour to check in. The staff were rude and unprofessional. My room didn't get cleaned until after 3 pm after calling twice. My 15 dollars pizza and Coke turned into thirty dollars w all the room service fees. The front desk never answered the phone. Not a great selection in gift shop. Would not stay here again. I usually love Hilton and stay there all the time.