I was struck by one of this company's insured driv...

I was struck by one of this company's insured drivers in June. They are purposeful with their lack of energy and effort to resolve claims. My car was unsafe to drive, and I personally rented a car, so that I would be able to accomplish all aspect of everyday life i.e. travel with my children safely, get to work safely, etc. In my recorded statement, i made them aware; they told me to give them the receipt for reimbursement, etc. It's been weeks, and a purposeful lack of response. Emails, phone calls, VMs. No response. They lack any level of professionalism. My guess is their company is more of a sham than anything.

It's taken over a month for my car to be repaired (still in the shop; I was hit on 06/01/2018). It takes many days for the company to respond to amendments to the initial claim. Ultimately, you have to yell, scream, and threaten them to get anything accomplished. Their passive aggressive, slow to respond response is frustrating, but obviously strategic. My advice to anyone dealing with this company is get a lawyer involved sooner rather than later.